Frequently Asked Questions

 
 
 

Who owns Fika Cafe in Toronto?

Fika Cafe is owned by Yadi Arifin, with background in pastry who is passionate about everything coffee and loves the concept of fika. He frequently visits Sweden and Denmark, checking out as many bakeries, cafes and coffee festivals on every trip, to learn and see what ideas can be adopted and served at Fika Cafe. He is also the 2017 Toronto Aeropress Champion and competed at the 2018 Canadian barista championship. Pour over method is one of his favourite ways of brewing coffee, and he is excited to be offering an extensive curated menu of frozen specialty coffee beans in Toronto at Fika cafe.

 
 

Store & Return Policy

At Fika Cafe, we strive to provide our guests with the highest service standards, tasty coffee and quality goods. We want you to love our products. If you are dissatisfied with your drinks or food in any way, please let us know so we can make it right immediately instead of writing a negative review about it. Unfortunately as a small independent business we cannot accept REFUND/EXHANGE for retail items such as ceramic mugs, t-shirts, coffee beans etc.  

All prices are in Canadian Dollars (CAD). Prices are subject to change without notice. The product price does not include shipping. Shipping charges are not refundable.

Sales tax is applied where required. After you submit your order, you will receive a confirmation by email that your order was placed.

Your country may apply customs/import duty. You are responsible for any duties, tariffs, taxes or customs brokerage fees.  We are not responsible for these charges and cannot provide estimates as to what they may be. You may wish to contact your local customs office for further information. If for any reason the package is seized by customs officials, we will not issue you a refund unless all products are returned to us in their original condition. If the package is returned to us by customs officials or delivery is otherwise unsuccessful, shipping charges are not refundable. 

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.